QUESTION $4$

At Pleasant Pools Inc., there is a total focus on providing care and satisfaction to each customer. In the Prominent Clients division, each manager is assigned $3$ employees to supervise, whereas in the Component Assembly division, each manager supervises about $15$ employees. The Prominent Clients division managers can be described as having as opposed to $q,$ for the Component Assembly division managers.

narrow centralization; tall centralization

tall formalization; flat formalization

a wide span of control; a narrow span of control

a narrow span of control; a wide span of control

flat formalization; tall formalization

$q,$

QUESTION $5$

Current research suggests that

a wide span of control requires organizations to hire many managers.

a moderate span of control is best for an organization's productivity.

spans of control in organizations have decreased significantly in recent years.

the narrower the span of control, the more productive employees become.

$$ a wide span of control is especially important if the manager has more skill than the subordinates.