Question 4 Balanced Scorecard categories include financial, customer, internal and O Learning and growth O Debits and credits Short and long term incentives O Performance and bonuses Question 5 The process of organizing a union includes the stipulation that at least 30% of eligible employees sign an authorization card and typically, ------ O A roll call vote is held O A secret ballot election is held O A chief shop steward is elected The employer agrees to a contract Question 6 An example of pay for organizational performance may be: O Gainsharing O Team bonuses O Team awards O Profit sharing