Question: QUESTION 4 - CHAPTER 15: EVALUATION STUDIES: FROM CONTROLLED TO NATURAL SETTINGS (10) Scrutinize the case study on testing the iPad's usability on pp. 528-533

QUESTION 4 - CHAPTER 15: EVALUATION STUDIES: FROM

QUESTION 4 - CHAPTER 15: EVALUATION STUDIES: FROM CONTROLLED TO NATURAL SETTINGS (10) Scrutinize the case study on testing the iPad's usability on pp. 528-533 (15.2.3) of the textbook (5th edition) to find ideas for an evaluation study of the Africanised version of the Telegram app. Write a memo to the CIO explaining how the same principles can be used and adjusted for the Telegram evaluation study. Also explain to the CIO what the possible outcomes of such a study could be (i.e., what you foresee to learn from the exercise). You may also refer to other relevant theoretical concepts and how these could be implemented. [10] QUESTION 5 - CHAPTER 16: EVALUATION: INSPECTIONS, ANALYTICS AND MODELS (10) 5.1 List and explain (in your own words) any five of Nielsen's revised set of heuristics for HCI evaluation. [5] 5.2 Mention five aspects of the current version of the Telegram app that could be evaluated using each of the usability principles explained in 5.1 (align each heuristic with one aspect). Motivate why the heuristic is relevant for the evaluation of this specific aspect. [5] QUESTION 4 - CHAPTER 15: EVALUATION STUDIES: FROM CONTROLLED TO NATURAL SETTINGS (10) Scrutinize the case study on testing the iPad's usability on pp. 528-533 (15.2.3) of the textbook (5th edition) to find ideas for an evaluation study of the Africanised version of the Telegram app. Write a memo to the CIO explaining how the same principles can be used and adjusted for the Telegram evaluation study. Also explain to the CIO what the possible outcomes of such a study could be (i.e., what you foresee to learn from the exercise). You may also refer to other relevant theoretical concepts and how these could be implemented. [10] QUESTION 5 - CHAPTER 16: EVALUATION: INSPECTIONS, ANALYTICS AND MODELS (10) 5.1 List and explain (in your own words) any five of Nielsen's revised set of heuristics for HCI evaluation. [5] 5.2 Mention five aspects of the current version of the Telegram app that could be evaluated using each of the usability principles explained in 5.1 (align each heuristic with one aspect). Motivate why the heuristic is relevant for the evaluation of this specific aspect. [5]

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