Question: Question 4 In class we discussed a how to achieve a frictionless customer experience, and that achieving superior customer competence requires: Value and Reliability. A
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In class we discussed a how to achieve a frictionless customer experience, and that achieving superior customer competence requires:
Value and Reliability.
A Kan Ban system.
Relevancy and Trust.
An R&D team of specialists.
None of these are correct.
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