Question 4 is an operational factor that directly affects the economic viability of the organization. A B) Continuous improvement B A) Customer focus C) Supply chain OD) Design of products, services or processes Question 5 The Bill of Materials is: C. The document that list the materials to be stored in the warehouse B D. Non from above. A. The bill where the company would like to charge customer. B. The document that list the type and materials needed to complete the product