Question 4 Read the case study below and answer the question that follows: Intelligent workflows fuel responsive supply chains The pandemic has forever changed supply chains, and organizations need to step up their game. This means being more dynamic, responsive, and resilient, as well as more interconnected to external ecosystems and internal processes. Intelligent workflows are Al-driven, embrace automation where possible, and facilitate horizontal integration and adjustments across functions, providing 360-degree visibility of the supply chain and potential disruptions. Intelligent workflows also support the critical digital platform of control tower visibility - essentially a personalized, connected command center of data, key business metrics, and events across the supply chain. Control towers also fuel collaboration between supply chains and their customers, facilitating efficiency when tackling recurring challenges. By improving reliability and reducing risks, intelligent workflows can help companies address dilemmas - workforce dislocation, supply chain challenges, and customer service disruptions - caused by the pandemic or other crises. As we move forward, it is tough to predict the parameters of a post-pandemic world. But intelligent workflows can help build a smarter, more resilient global supply chain and narrow the gap between the unimaginable and the anticipated. The supply chain of the future Intelligent workflows ultimately generate value by reimagining the way work is done, adding Al and automation to everyday tasks, insights, responses, and actions. As you will see, Innovators are at the vanguard of adopting these trends. From the case study, identify and explain how intelligent workflows can add value to supply chain management. (10 Marks)