Question 4: Systems development life cycle Due to Covid19 outbreak, on 25 March 2020 New Zealand government announced level 4 lockdown. All businesses must cease operation during the lockdown. Only essential businesses may remain open during the Alert Level 4. MK had to close. Although MK has been opened since the country moved to lockdown level 2, MKs revenue has dropped significantly. Sarah and James are considering implementing a new accounting system, which will automate sales processing, cash receipts, accounts payable, and cash disbursement procedures. James and Sarah have decided to let several employees go after the system is implemented.

Question 4.1: Required: How would you advise James and Sarah to communicate this decision to the affected employees? To the entire staff? (6 marks)

Question 4.2: James sent an announcement letter to all the staff. In the letter, James said: I have contracted with Spartan Consulting Group to do the needs analysis, system selection, and design work. The development process will be unobtrusive to user departments because Spartan knows what needs to be done. They will work independently, in the background, and will not disrupt anyone with time consuming interviews, surveys, and questionnaires. This promises to be an efficient process that will produce a system that will be appreciated by all users. Required: Write to James providing five issues in response to his letter above (6 marks)