Question 42 (5 points) You are a supervisor at AAA Appliances. There appears to be motivational concerns, as several employees are not meeting expectations and appear to be quite unhappy. Samir, for example, is a sales representative who has not been meeting his sales quotas. Truth is, he believes that no matter how hard or how long he works, he will never be able to achieve the sales quotas, and this has affected his motivation to do so. To address this, going forward, you have decided to improve the reward program for sales reps so that the bonus for meeting sales quotas is much higher than ever before. You are hoping that this will produce improved results. The frustration-level is also quite high with two other employees. Nadia, a hard- working administrative assistant, recently received a modest pay increase. However, as she has stated, she was quite disappointed as she was really hoping for a promotion, and not the increase. Meanwhile, Fabio who works in shipping, has had enough, and has decided to look for a new job. He is the organization's most senior warehouse worker and his performance reviews have been excellent. He had applied for the vacant shipping supervisor position, and he was anticipating being successful in this competition. However, one of the regional manager's cousins received the shipping supervisor promotion instead. Lastly, you have asked Courtney, another warehouse employee, to work overtime this weekend. You have promised her two days off next week if she complies. However, she doesn't appear overly keen to accept, as she worked one weekend last month but she still has not received the promised time off. Required: For each employee (Samir, Nadia, Fabio, and Courtney), explain the above in terms of the three elements of Expectancy Theory. Ensure that you fully explain, in your own words, which element of the theory pertains to each employee and why you believe this to be the situation