Question: Question 5 ( 1 point ) In services, where much of the firm's expertise is hidden, firms may need to illustrate equipment, procedures, and employee

Question 5(1 point)
In services, where much of the firm's expertise is hidden, firms may need to illustrate equipment, procedures, and employee activities that are taking place
high-contact; front-stage
low-contact; backstage
high-contact; backstage
low-contact; front-stage
high-contact; intangibly
Question 5(1 point) In services, where much of the firm's expertise

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