Question: Question 5 2 p t s 5 . The bad feelings associated with disappointing news can be reduced if the receiver feels that the news
Question
The bad feelings associated with disappointing news can be reduced if the receiver feels that the news was revealed sensitively believes that the matter was treated seriously and fairly, and
learns of the bad news directly.
knows the reasons for the rejection clearly.
understands the legal implications of the bad news.
receives the bad news via certified mail.
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