Question 5 (20 Marks) As mentioned above: "It is more than apparent that as much as the general perception on the market is that the CPA is detrimental to retail businesses, the legislation has the potential of helping businesses to improve their operations, build and enhance their relationship with their customers, build their brand equity and ensure their long-term sustainability on the market".

With direct reference to the above, provide a discussion on whether the Consumer Protection Act is detrimental to retail businesses.

Question 6 provide a discussion detailing why the Consumer Protection Act is heralded as the best consumer legislation in the world