Question 5 (4 points)

How an individual comprehends a message is a key to effective communications.

Question 5 options:

	1) True
	2) False

Question 6 (4 points)

A communicator must get feedback to know if the message is getting through.

Question 6 options:

	1) True
	2) False

Question 7 (4 points)

Which of the following is NOT a characteristic of attitudes?

Question 7 options:

1)

Personal

2)	Occupational

3)	Educational

4)	Social class

Question 8 (4 points)

Attitudes are:

Question 8 options:

1)

Positive

2)

negative

3)	nonexistent

4)	All of the above

Question 9 (4 points)

Getting a person to do something through advice is an example of:

Question 9 options:

1)	Motivating

2)	Influencing

3)	Persuasion

4)	All of the above

Question 10 (4 points)

An example of something that will persuade is:

Question 10 options:

1)

Facts

2)

Emotions

3)	Personalizing

4)	All of the above