Question: QUESTION 5 A critical function for any manager is crisis management. Crisis management is the process by which an organization deals with a major event

QUESTION 5 A critical function for any manager is crisis management. Crisis management is the process by which an organization deals with a major event that threatens to harm the organization, it stakeholders or the general public. Every organization is likely to face a crisis that forces management and its employees to act quickly and without complete information. A. Classify TWO (2) types of corporate crisis with suitable example. (6 marks) B. Describe FOUR (4) steps to develop an effective crisis management plan. (8 marks) c. As a media expert, suggest THREE (3) advises to the authorized executives when interacting with public and media. (6 marks) (Total: 20 Marks)

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