Question: QUESTION 5 [ CLO 5 ] The Balanced Scorecard Methodology, developed by Harvard Business School professors Robert Kaplan and David Norton, is a framework for
QUESTION CLO
The Balanced Scorecard Methodology, developed by Harvard Business School professors Robert
Kaplan and David Norton, is a framework for translating strategies into operational terms and
for linking operational and strategic controls.
Discuss this statement, taking care to include the two of the perspectives around which the
model was developed.
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