Question 5 (Global Operations and Demand Forecasting, 20 marks) (a) In the best-selling book, The World Is Flat, Thomas Friedman, discusses 10 major forces that have helped to "flatten" the world from an economic perspective. One of the 10 forces is what he describes as supply chaining, a method of collaborating among businesses known as supply chain management to deliver "value" for the consumer. This type of collaboration has stretched vertically and horizontally on a global basis to become a cornerstone of competitive strategy for successful organizations in today's global marketplace. Suggest FIVE driving forces leading to organizations going global, with examples. 10 marks (b) Pho Bulous, a Vietnamese restaurant has had great success using forecasting techniques to predict demand for their main menu items ever since they opened their doors. However, their forecast for last month was grossly inaccurate and so far this month, their forecast appears to be just as bad as last month's. It's already time to prepare the forecast for next month, what should they do about their model