Question 52 (1 point)

The span of control (supervision) involves __________________ managers who then meet with division heads under them.

Question 52 options:

	four to seven
	eight to ten
	one to three
	three to five

Question 53 (1 point)

The strategic planning group may want to capture its ideas about the future in ____________. The group would project how clients, services, staff, funding, and other aspects of the organization might be the same or different in the future.

Question 53 options:

	a vision statement
	an organizational chart
	a projection plan
	an administration overview

Question 54 (1 point)

The term _____________conveys that the sum is greater than the parts, meaning that more clout and power can emerge when groups work together than when they work alone.

Question 54 options:

	Gestalt
	part to whole theory
	synergy
	additive effect

Question 55 (1 point)

The term _________________means looking at both opportunities and threats.

Question 55 options:

	scanning the environment
	resource audit
	internal analysis
	external analysis

Question 56 (1 point)

The term ____________________conveys the idea of concentrating on out-of-the-ordinary events.

Question 56 options:

	management by exception
	management by consensus
	management by extraordinary
	management by uniformity

Question 57 (1 point)

To counter____________, it is imperative that organizations use the strategic planning process to reenergize and reinvent themselves.

Question 57 options:

	stagnation
	complacency
	malaise
	entropy

Question 58 (1 point)

To strengthen your organization's position in the community, you need to expand the number of people in your network and deepen the bonds with key persons. Consider all of the following activities EXCEPT:

Question 58 options:

	Broaden your network
	Send mass emails
	Strengthen social bonds with key people
	Identify "connectors"

Question 59 (1 point)

Under a self-managing team, the team members assume responsibility for determining their own process and______________________.

Question 59 options:

	implementing assigned work
	contacting outside agencies
	monitoring results
	making decisions

Question 60 (1 point)

Usually organizations conduct their strategic planning every ________________years.

Question 60 options:

	one to three
	two to four
	five to ten
	three to five

Question 61 (1 point)

When an organization is considering changes in_______________, management communication to all staff takes on special significance.

Question 61 options:

	staffing
	objectives
	goals
	strategy or structure