Question 6 (1 point)

Which level includes long, difficult words and and specialized language?

a	Formal
b	Informal
c	General

Question 7 (1 point)

When preparing business messages, writers should be

a	Audience oriented
b	Purposeful
c	Economical
d	All of the above

Question 8 (1 point)

When the sender of a message forms an idea, it is usually not influenced by the senders mood, frame of reference or cultural background.

True

False

Question 9 (1 point)

Instant messaging is useful for brief conversations with colleagues about specific questions or issues.

True

False

Question 10 (1 point)

In which stage of the writing process do you re-read your draft, checking for grammar/spelling errors?

a	Proofreading the message
b	Revising the message
c	Encoding the message
d	Gathering research data