Question $6(2$ points$)$

Allyson Cooke is a union member and an employee of a company that manufactures surgical equipment. She believes she has a grievance because her supervisor made her work an hour longer than usual for several days and has refused to pay her any overtime. Cooke should contact her who represents union members to management when workers have complaints.

company's president

national union president

arbitrator

shop steward

mediator