QUESTION 6 [20 Marks]

You have been selected as a postgraduate student to be a part of a conference with your President Cyril Ramaphosa. Your president has advised you that there are a few exciting trends in operation management. He has also explained that there are a few reasons why operation management is such an exciting discipline and why operations managers in South Africa are confronted with an ever-changing environment. After completion of his presentation, you have noticed that President Cyril Ramaphosa did not advise his audience on the various challenges that are experienced by operations managers. As a postgraduate student, examine some of the ever-changing environmental challenges that operations managers experience. Justify your analysis with appropriate examples.