Question 6 6 Points Read case and answer the following Questions (6 marks) Ford Motor Company asks the MIS Team to find out what people are saying about its products and their performance. The MIS team collects information from different social media platforms. They want to know about any important issues-positive or negative that might have consumers buzzing online about specific ford models, for example, unanswered product questions or service complaints. a. Marketers can obtain the needed information from three sources, from the case above, identify how does Ford Motor MIS team obtain customer information? (2 mark) b. Discuss how this information (from your answer in (a)) can be valuable for Ford Motor Marketers? (2 marks) c. Briefly explain two other MIS sources of developing customer information that can be used by Ford Motor Marketers. (2 mark) Use the editor to format your answer 0.5 Points Question 7 What is the term describes the actors and forces outside marketing that affect marketing management's ability to build and