QUESTION 6 A leading process management practice would be to 01. Meet the functional departments in the business. 2. Stay close to the finance department. 3. Define, document and measure the process. 4. Erect charts in all public places in the company QUESTION 7 In evaluating any business process you should study: 1. The company strategy 2. The airflow and lighting in the building. 3. Metrics, logical sequence and documentation. 4. The current status of ISO certification. QUESTION 8 The major phases of a project are 1. The start the middle and the end 2. Suppliers processes and customers 3 Different for every project. 4. Initiating Planning Executing and Closing QUESTION 9 The generic components of a process control system include 1. Customers and suppliers 02. Specifications 3. A standard, a measurement and a gap. 04. Test equipment QUESTION 10 To be useful data must be O 1 Taken by the quality department 2 Non-random O 3 Timely, relevant and actionable 4. Determined by the plant manager