QUESTION 6 Collective Bargaining is the negotiation between union reps and employees to arrive at a contract defining conditions of employment for the term of the contract and to administer that contract. O True O False QUESTION 7 Arbitration is conflict resolution in which a mediator hears the views of both sides and facilitates the negotation process but has no formal authority to dictate a resolution. O True O False QUESTION 8 Companies must offer vacations by law. O True False QUESTION 9 The American Federation of Labor and Congress of Industrial Organizations (AFL-CIO) is by far the largest labor union in the U.S. O True False QUESTION 10 According to the theory of union organzing campaigns, when management implies that employees may see an increased cost if they vote for a union provides an example of: O A. Good management strategy. O B. Bad management practices. OC. It is an unfair labor practice. O D. illegal discrimination