QUESTION 6 What is the most likely reason for more firms providing training and development to employees? Employees seeking professional certification must enhance their skills State laws require businesses to have written codes of conduct. Businesses fear being sued by customers Training and development can lead to lower turnover and increased motivation QUESTION 7 The methods used to give employees the process for managing their career, and the steps needed personally and professionally to Improve performance is called orientation professional development managerial training strategic management