Question 7 (1 point) If the queue capacity of a system is lowered and all other input remain the same, the number of customers who cannot get into the system will _____(i) _____ and the mean waiting time of customers who do get into the system will ____ (ii) (i) decrease; (ii) decrease (i) increase; (ii) decrease (i) decrease; (ii) increase (i) increase; (ii) increase Question 8 (1 point) For which of the following service systems would both management and customers clearly prefer abandonment over waiting ? The teller service in a bank branch that also has plenty of ATMs on site. An emergency room in an isolated rural area hospital. The customer service desk of a department store that processes returns & reimbursements. The check-out process at a big box store such as Costco