Question: Question 7 2 . 5 p t s CoolTek, a cool new tech company, recently dealt with a PR disaster in which their new monitors
Question
CoolTek, a cool new tech company, recently dealt with a PR disaster in which their new monitors were malfunctioning. How should CoolTek handle the situation?
Writing a brief apology note
Wait a few months to let the situation cool down
Deny that the issue exists
Blame the supplier they used that manufactured the microchips in the monitor
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