Question: Question 7 Supplementing a service performance to increase customer satisfaction typically involves increasing its divergence. involves increasing its complexity. requires little knowledge of a customer's

Question 7
Supplementing a service performance to increase customer satisfaction typically
involves increasing its divergence.
involves increasing its complexity.
requires little knowledge of a customer's preferences.
does little to help a small service provider to compete effectively with large service providers.
has little effect on the efficiency or effectiveness of the frontstage activities of a service performance.
Question 7 Supplementing a service performance to increase customer satisfaction typically

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