QUESTION 71 Value chain analysis focuses on determining where the company has high-cost advantages anywhere throughout the value chain True False QUESTION 72 The break-even point in units is calculated as break-even point equals Sales minus total costs Price minus total costs Total Fixed Costs/(Price minus total costs (per unit)) Total Fixed Costs/(Price - Variable Costs (per unit)) QUESTION 73 Action plans should be developed for each person each quarter each key result area each annual report QUESTION 74 The balanced Scorecard approach to evaluation seeks a customer perspective True False QUESTION 75 In the GE Nine Cell Matrix, business strength is determined by which of the following EXCEPT: market share market size and growth product features/patents cost structure