Question 8 ( 1 point) 1. Pearce \& Sowa define turf battles as situations in which managers either try to gain more staff to ensure reliable and speedy service or to rid their units of difficult tasks. True False Question 9 (1 point) 1. Thomas defines informal power as the authority and potential for influencing others that leaders gain based on their personal characteristics and behavior. True False Question 10 (1 point) 1. Thomas notes that political skills can at times include bartering with others for desired outcomes and pressure tactics to achieve desired goals. True