Question: Question 8 (3 points) Saved Steve Walker is happy with his newly purchased laptop. It has performed well and exceeded his expectations. In other words,

Question 8 (3 points) Saved Steve Walker is happy with his newly purchased laptop. It has performed well and exceeded his expectations. In other words, we can describe Steve as being a ______ customer! loyal satiated satisfied dissatisfied dissonant Page 2 of 8 Next Page Pages Previous Page CULO Question 13 (3 points) Saved The figure below illustrates a graph that can be used to identify a brand or product in terms of how it is perceived in the minds of consumers compared to competitors. This type of graph is called a Expensive BRANDC BRAND BRANDA BRANDE BRANDD Non-Traditional Traditional BRAND Cheap growth-share matrix market-product grid perceptual map preference graph

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