Question: Question 8 (4 points) When comparison is made with non-core operations/aspects of an organization, it is called Product benchmarking Functional benchmarking Process benchmarking Internal benchmarking

Question 8 (4 points) When comparison is made with non-core operations/aspects of an organization, it is called Product benchmarking Functional benchmarking Process benchmarking Internal benchmarking Competitive benchmarking Question 9 (4 points) Which one of the following phases of the DMAIC methodology focuses on establishing and maintaining new standards and procedures? Improve Define Analyze Measure Control

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