Question $8($Mandatory$)(2\mathrm{.}5$ points$)$

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Mary is a new supervisor working with a preexisting staff. The staff has resisted many of the new policies she has put into place. She realizes that she may have overstepped boundaries with the staff and has made efforts to make sure the staff knows she has their best interests in mind. How is Mary overcoming resistance with her staff?

by creating a win$-$win situation

by creating urgency

by clearly stating why the change is needed and how it will affect employees by developing a positive trust climate for chaktre