QUESTION 86

1. A list specifying qualifications necessary for a particular position is called a job

a.	inventory.
b.	description.
c.	specification.
d.	orientation.
e.	analysis.

1 points

QUESTION 87

1. A middleman that carries a select group of products within a single line is called a(n) _____ wholesaler.

a.	agent
b.	full-service
c.	specialty-line
d.	limited-line
e.	limited-service

1 points

QUESTION 88

1. The most humane form of workforce reduction is

a.	layoff.
b.	attrition.
c.	termination.
d.	employee strikes.
e.	early retirement.

1 points

QUESTION 89

1. Using information about customers to create marketing strategies that develop and sustain desirable long-term customer relationships is known as

a.	customer relationship management.
b.	e-marketing.
c.	customer resource management.
d.	computer resource management.
e.	customer research management.

1 points

QUESTION 90

1. A sense of belonging is a characteristic of which need level?

a.	Physiological
b.	Social
c.	Safety
d.	Self-actualization
e.	Esteem

1 points

QUESTION 91

1. Social media can most accurately be described as being about

a.	people.
b.	the Web.
c.	new development.
d.	technology.
e.	communication.

1 points

QUESTION 92

1. A statement that projects income and/or expenditures over a specified future period is called a

a.	resources plan.
b.	cash flow plan.
c.	budget.
d.	resource allocation statement.
e.	financial plan.

1 points

QUESTION 93

1. All of the following are categories of promotion except:

a.	sales promotion.
b.	advertising.
c.	managerial relations.
d.	personal selling.
e.	public relations.

1 points

QUESTION 94

1. The process of attracting qualified job applicants is called

a.	orientation.
b.	selection.
c.	training.
d.	development.
e.	recruiting.

1 points

QUESTION 95

1. The term ____ describes assets that can be quickly converted into cash or consumed in one year or less.

a.	expenses
b.	acid-test assets
c.	overhead costs
d.	current assets
e.	fixed assets