Question 88 (1 point)

IDEOs practices are adaptive and flexible. They have a low degree of job specialization, hire a diverse set of employees, encourage their employees to develop their expertise broadly, and use a team-based structure with considerable lateral communication. Based on this information alone, which of the following is true about IDEO?

Options de la question 88 :

	IDEO is more an organic organizational than mechanistic
	IDEO is a terrible place to work
	IDEO is more a mechanistic organizational than organic
	IDEO likely has high levels of hierarchical control
	The main benefit of IDEOs organizational structure is that it allows IDEO to be highly efficient

Question 89 (1 point)

The Dean of College of Management at National Education University has decided to pursue a coveted accreditation for the college. To get the faculty's support for the process, she has created a faculty-driven process where faculty participate in the accreditation process every step of the way and they decide how to carry out the process under her guidance. This process has increased the faculty's commitment who now have a stake in seeing the process succeed and the goal of accreditation accomplished.

The Dean has used which of these influence tactics?

Options de la question 89 :

exchange

ingratiation

consultative

rational persuasion

personal appeals

Question 86 (1 point)

Rachel has always been impatient, hard-driving, competitive, controlling, and aggressive in everything she does. She is likely a:

Options de la question 86 :

Low neurotic person

Cognitively challenged person

Type B individual

Extroverted person

Type A Individual

Kafia manages a team at Connection Mobile (CM). CM is expecting a prospective client (Josephine) who is looking at opening a large account with CM which would allow CM to approach 2,000 cell phones, monthly network plans, and any repair/maintenance required. Kafia instructed her team to provide the royal treatment to Josephine when she comes into the store and followed this up with an email. What form of formal communication did Kafia use to convey her instructions?

Options de la question 85 :

	Downward communication
	Rumours
	Horizontal communication
	Upward communication
	Grapevine