Question: Question 9 ( 1 point ) Saved To determine whether a process step is q , , the following types of questions may be asked:

Question

9 (1

point

)

Saved

To determine whether a process step is

q,,

the following types of questions may be asked: Is this step required in order to collect revenue? Does this step help us improve or grow the company? Is this step required in order to comply with regulatory requirements?

non

-

value adding

business value adding

Question 9(1 point) Saved To determine whether a process step is

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