Question $9(2\mathrm{.}5$ points$)$

"A buying action undertaken without a problem previously having been consciously recognized or a buying intention formed prior to entering the store" is the definition of:

impulse buying

low involvement purchasing

high involvement purchasing

variety seeking behavior

Question $10(2\mathrm{.}5$ points$)$

Which is not a major component of the post$-$acquisition process?

complaint behavior

product elimination

product uage

product disposition