Question $9$: Based on the themes and patterns you identified in the customer feedback, which two

elements should we focus on first?

Handwritten notes, surprise gifts, and other personalized touches

Use of logo and brand colors

Inclusion of promotional materials

Upscaling packaging materials

$1$ and $2$

$3$ and $4$

$2$ and $3$

$2$ and $4$

$1$ and $4$