Question: Question 9 of 1 4 Why does the preemptive acknowledgement work? Select an answer: You don't have to fix the problem that made the customer
Question of
Why does the preemptive acknowledgement work?
Select an answer:
You don't have to fix the problem that made the customer angry.
You accept ownership for solving the customer's problem.
It works to calm down an angry customer.
It prevents your customer from experiencing negative emotions.
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