Question: Question 9. Research, Identify and Explain two (2) techniques for managing each of following customer complaints issues: Customer needs to complaints, Improving relationships with complained

Question 9. Research, Identify and Explain two (2) techniques for managing each of following customer complaints issues: Customer needs to complaints, Improving relationships with complained customer, Improving overall customer service in complaint situations.

Complained customer needs

Improving relationships with complained customer

Improving overall customer service in complaint situations

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