Question $9$

What does enterprise resource planning involve?

Managing all aspects of a customer's relationship with an organization to increase

customer loyalty and retention and an organization's profitability.

Integrating all departments and functions throughout an organization into a single IT

system so that employees can make decisions by viewing enterprise$-$wide

information on all business oferations.

Managing information flows between and among activities in a supply chain to

maximize total supply chain effectiveness and corporate profitability.

Analyzing and redesigning of workflow within and between enterprises.