question: A full paragraph about conflict resolution how it can/will be used in a specific situation; examples, events, and/or experiences provided.

Conflict Resolution Conflict in one form or another surfaces almost daily in the lives of many workers. You may experience conflict during a commute to work when a careless driver cuts you off at a freeway exit ramp. If your job includes supervisory management responsibilities, you will spend a great deal of time in conflict resolution, attempting to resolve conflicts among members of your staff. As a team member, you may assume the role of mediator when other team members clash. Conflict also surfaces when working parents attempt to balance the demands of both work and family. Stressful conditions at home often interfere with work performance, and on-the-job pressures create or magnify problems at home.39 The ability to anticipate or resolve conflict can be an invaluable skill. Although Chapter 13 deals specifically with the topic of conflict resolution, the chapters devoted to communication, achievement of emotional control, and team building provide many valuable suggestions on how conflict can be handled constructively.