Question: Question Answer Define negotiation. Define mediation. Why is conflict resolution important in the workplace? Why is it important to de-escalate incidents in the workplace? Research,

Question Answer
Define negotiation.

Define mediation.

Why is conflict resolution important in the workplace?

Why is it important to de-escalate incidents in the workplace?
Research, select and briefly outline four (4) techniques for negotiation, mediation, conflict resolution and incident de-escalation. Technique

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