Question:

Apply Risk based thinking considering the following aspects:

- Recommend measures to avoid cross contamination between the 2 lines.

- What Covid-19 protocol should be in place to avoid the spread of viruses and illnesses amongst staff?

- Recommend corrective action for the incident with Mrs Sisanda Jackson and the cross contamination that happened.

- Propose Risk based thinking plan to guide the company in preventing similar and other incidents in future.

The incident On the 29 April 2020 a complaint came in from Mrs Sisanda Jackson who purchased a loaf of gluten-free bread and had an adverse reaction after consuming some of the bread. She was hospitalised where it was confirmed that her allergic reaction was from gluten exposure. Her rehabilitation lost three months of income due to the incident. At the hospital it was confirmed that her adverse reaction was from gluten exposure. BOCKN WN What happened before that in the factory..... On the 15" March 2020, MelvinCOVID-19 Grobbelar, one of the production team members, contracted COVID19. During that period before Lockdown when social distancing was not nationally mandated or the norm yet, because of the family-orientated nature of the company, the employees were not really maintaining all the necessary health and safety protocols. James Riddies was concerned though and asked the HR manager Sashnee Naidoo Riddles to start looking into what the company can do in response to the pandemic. Sashnee did some research and then presented an in-house basic COVIDI9 awareness training to the employees. Following this, some employees maintained social distancing, but some did not (thinking that COVID19 was not so serious), although all employees were instructed to sanitize their hands regularly upon entering the premises and all employees had to wear masks. Melvin went in for a test after he started developing symptoms and on the 21st March he tested positive. Five days after Melvin tested positive, 8 of the other 12 production team members in his team also tested positive. All employees on that team had to go on leave and self-isolate because it was decided that even though only 8 were positive the others could have been assymptomtomatic. Mr Riddles decided that they should all go on paid sick leave. In essence, an entire production team/shift was out of action. The other two teams had to cover all the operating shifts when Melvin's team went down. Thus the result was that the shifts were short-staffed since 26 people had to do the work of the 39 people. The teams could not work longer hours due to current South African labour law