Question: Question at position 5 How does serpentining the queue line impact customer perception? How does serpentining the queue line impact customer perception? It prioritizes customer

Question at position 5
How does "serpentining" the queue line impact customer perception?
How does "serpentining" the queue line impact customer perception?
It prioritizes customer service based on urgency rather than on a first-come, first-served basis, ensuring fair treatment.
It creates confusion and disorganization, leading to increased customer frustration and dissatisfaction.
It makes the queue appear shorter and can lead to social interactions among customers, which may make the wait feel less tedious.
It significantly speeds up the service process by allowing more customers to be served simultaneously.

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