Question B1 (a) During the night audit process, Michael, the night auditor of Hotel Yellow with 350 rooms, found that the computer was down and unable to generate the required reports for the senior management the next morning. He only got the manual record of the room occupancy percentage (ROP) and average daily rate (ADR) of last night, i.e. 97.14% and HK$1,453 respectively. As requested by the front office manager, Michael needed to calculate the following figures. (14 marks) Provide the calculations and the answer to 2 decimal places. (i) Number of occupied rooms (ii) Rooms revenue (iii) REV PAR (b) Next morning, Jenny, the director of revenue, was reviewing the report of yesterday performance from Michael. After reading the figures below from the major competitors, Jenny needed to report in the morning briefing about yesterday's hotel performance with the comparison to the competitors. Competitors Room Occupancy % ADR REV PAR Hotel Red Hotel Green 95.31% 100% HK$ 1,523 HK$ 1,387 HK$ 1,451 HK$ 1,387 Which figures should Jenny use to compare with the competitors? What conclusion should Jenny draw from the chosen figure after comparing it to the competitors? (3 marks) Question B2 To further control the outbreak of COVID-19, Hong Kong SAR Government imposed a number of measures to the food and beverage establishment from 3 April 2020 onwards. These measures have negative impacts on the profitability of the restaurants and bars businesses. If you were the director of food and beverage of Grand Hyatt Hong Kong, (a) Identify SEVEN responsibilities of your position. (7 marks) Based on the answer in Question B2(a), illustrate ONE action EACH for EACH relevant responsibility. (10 marks)