Question: Question B1 There is occasion that a guest's reservation cannot be located upon their arrivals in the property management system. If you were the front

Question B1 There is occasion that a guest's

Question B1 There is occasion that a guest's reservation cannot be located upon their arrivals in the property management system. If you were the front office receptionist, what will you do if you cannot find the reservation upon guest registration? (6 marks)

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