BCD Company produces surgical masks for hospitals in Hong Kong. The quality controllers take one sample...
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BCD Company produces surgical masks for hospitals in Hong Kong. The quality controllers take one sample from the production line every 15 minutes. These samples are measured against the production standard. Any variation that is beyond acceptable levels is reported to the machine operators at once in order to correct the problem right away without any delay. (a) BCD is taking managerial action to correct deviations. Identify and explain the type of corrective action that BCD is using in the case. (3 marks) (b) Identify and explain the type of control in BCD's case. (3 marks) (c) Assuming you are the manager of BCD and the masks are contaminated by chemicals. There are different sources of contamination. The contamination can be from the raw material, the production process, or the packaging materials. Suggest how you can apply the THREE types of control in EACH of these three different situations. (9 marks) BCD Company produces surgical masks for hospitals in Hong Kong. The quality controllers take one sample from the production line every 15 minutes. These samples are measured against the production standard. Any variation that is beyond acceptable levels is reported to the machine operators at once in order to correct the problem right away without any delay. (a) BCD is taking managerial action to correct deviations. Identify and explain the type of corrective action that BCD is using in the case. (3 marks) (b) Identify and explain the type of control in BCD's case. (3 marks) (c) Assuming you are the manager of BCD and the masks are contaminated by chemicals. There are different sources of contamination. The contamination can be from the raw material, the production process, or the packaging materials. Suggest how you can apply the THREE types of control in EACH of these three different situations. (9 marks)
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