Question: Question: Case Study 1 : Demand - Based Dynamic Pricing After Hurricane Sandy The Press of Atlantic City, a Pleasantville, New Jersey, newspaper, reported on

Question: Case Study 1: Demand-Based Dynamic Pricing After Hurricane Sandy The Press of Atlantic City, a Pleasantville, New Jersey, newspaper, reported on July 23,2013, that two Atlantic County hotel operators had settled with the state to reimburse customers who were "excessively and unjustifiably" charged for lodg- ing immediately after Hurricane Sandy, the
Case Study 1: Demand-Based Dynamic Pricing After Hurricane Sandy The Press of Atlantic City, a Pleasantville, New Jersey, newspaper, reported on July 23,2013, that two Atlantic County hotel operators had settled with the state to reimburse customers who were "excessively and unjustifiably" charged for lodg- ing immediately after Hurricane Sandy, the deadliest and most destructive hur- ricane of the 2012 Atlantic hurricane season and the second-costliest hurricane in U.S. history. These are the first reported settlements to come from New Jersey's investiga- tion into claims of price gouging at hotels after the storm, according to a statement from the attorney general's office. Eight businesses, including gas stations as well as hotels, were part of the settlement. The settlement payment included civil penal- ties, attorneys' fees, and investigative costs. With these settlements and the first two price-gouging settlements announced in April, the Division of Consumer Affairs has assessed a total of $328,844.72 against companies, according to the statement. Discussion Question Why were hotels overcharging people who needed a place to stay after Hurricane Sandy devastated their homes? How can this be related to demand-based dynamic pricing? What seems to have gone wrong?

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