Question Completion Status: Moving to another question will save this response Question 6 of 25 >>> Question 6 0.5 points saved You own an ice cream store whose target market is neighborhood kids who want a place to hang out with their friends after school and on weekend evenings A video arcade opens up across the street. This is an example of which of Porter's five forces? Bargaining power of customers Potential new entrants The video scade is not a competitive threat because Bargaining power of suppliers Threat of substitutes Moving to another question will save this response -> Moving to another question will save this response. Question 9 Which of the following operational processes would best support the strategy of a budget hotel? (select all that apply) Offering a free full breakfast buffet Hiring staff at above-market rates to ensure employees are extremely hospitable Offering minimal or no amenities (e.g. pool or gym) Charging guests for forgotten personal items (e.g. comb, deodorant) instead of providing those items free of charge