Question Completion Status: QUESTION 4 20 point Read the passage below and answer the questions that follow. 7 The Premier Hotel At Premier, luxury comes with a distinctly local touch. The convention hall facilities are state of the art and ideal for large corporate meetings. It offers 1.689 square metres of meeting space and one of the largest hall in Klang, all equipped with the latest technology Special themed events can also be arranged upon customer's request. The hall is also equipped with outdoor poolside terraces which are suitable for parties, barbecues and cocktails. The service is excellent and has ratings above the Ritz Carlton and Four Seasons In fact, Premier Hotel has received the JD Power and Associates Award for the best service in the hospitality industry You are the sales representative of Premier Hotel. You have done your presentation along with a pricing proposal and presented it to a prospect, the Olympus Corporation. This is an important sales deal for the hotel as vou were informed that the press will be invited for the meeting. It is important that you close the sale. However, first you will need to handle some objections. The prospect seems not happy with the presentation and is reluctant to reveal the reasons. a. Explain the type of objection being raised by the prospect. [4] b. In your opinion, what objection are you most likely to get? Explain TWO (2) sales objections that would be raised by the prospect. [8] Based on your answers in (b), what techniques will you adopt to handle both objections? Explain your answer [8] CI Sand Suit Question Completion Status: QUESTION 4 20 point Read the passage below and answer the questions that follow. 7 The Premier Hotel At Premier, luxury comes with a distinctly local touch. The convention hall facilities are state of the art and ideal for large corporate meetings. It offers 1.689 square metres of meeting space and one of the largest hall in Klang, all equipped with the latest technology Special themed events can also be arranged upon customer's request. The hall is also equipped with outdoor poolside terraces which are suitable for parties, barbecues and cocktails. The service is excellent and has ratings above the Ritz Carlton and Four Seasons In fact, Premier Hotel has received the JD Power and Associates Award for the best service in the hospitality industry You are the sales representative of Premier Hotel. You have done your presentation along with a pricing proposal and presented it to a prospect, the Olympus Corporation. This is an important sales deal for the hotel as vou were informed that the press will be invited for the meeting. It is important that you close the sale. However, first you will need to handle some objections. The prospect seems not happy with the presentation and is reluctant to reveal the reasons. a. Explain the type of objection being raised by the prospect. [4] b. In your opinion, what objection are you most likely to get? Explain TWO (2) sales objections that would be raised by the prospect. [8] Based on your answers in (b), what techniques will you adopt to handle both objections? Explain your answer [8] CI Sand Suit