Question: Question content area Part 1 Successful techniques used to control the cost of labor in service firms include Part 2 A . flexibility in rate

Question content area
Part 1
Successful techniques used to control the cost of labor in service firms include
Part 2
A.
flexibility in rate of output or hours of work to meet changing supply.
B.
focusing on environmental requirements of customers.
C.
specialization of individual worker skills that prohibit reallocation of available labor.
D.
an on-call labor resource that can be added or deleted to meet unexpected demand.

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